
Every time I leave a RadioShack, I always tell myself that I will never go into another RadioShack as long as I live. Yet I always seem to find one when I am out of town and give it another try. This time I happened to find gold.
But before I get to my success story, I have to share an interesting experience I had. I wanted to make the famous 5$ Cracker Box Amp found at Makezine.com. So I gathered my parts list and headed down to a nearby RadioShack. I knew the LM386 chip was going to be the most difficult to find, so I asked for that one first. This is my conversation:
RadioShack Employee: Welcome to RadioShack. Can I help you, sir?
Me: Yeah, I have a list of stuff I need to get. Do you guys have an LM386 chip?
RadioShack Employee: Dude, we have not sold 386 computers in, like, decades.
Me: No, it’s an IC. It’s for a project I am working on.
RadioShack Employee: I can assure you that we do not have anything for a 386.
Me: Is there someone else I can talk to about this.
RadioShack Employee: No, I am sorta the computer guru around here.
Me: Right… (I realize this is a waste of my time, so I crumple up the list) Well then, I need to purchase 3 cell phones, 5 remote control cars, and 13 satellite dishes (-heavy sarcasm-)
RadioShack Employee: OK, let me go get someone for you.
Me: Quickly checked the ever-shrinking electronics section while he was in the back (probably telling his friends that some idiot needs help with his dinosaur computer). I did not find what I was looking for so I headed out the door before he returned in hopes of saving my IQ from dropping a few points.
I thought my search for intelligent life inside of RadioShack was hopeless. In fact, I was out of town with my brother-in-law the other day and we happened to see a RadioShack. I told him to watch the blank stares from the employees when I ask for an LM386. We walked into the door, I asked the nearest employee, and was blown away when I heard his response: “That’s an IC, right? I think we have one left in stock.”
AT LAST MY SEARCH FOR INTELLIGENT LIFE HAS REACHED AN END! I then asked if I could access the internet to get the rest of my parts list. I explained to him that the reason why I do not have my list is because of my previous bad experiences with RadioShack. I almost give up on the project (or at least purchasing it from RadioShack). He was very kind and helped my find everything on my list.
Once I was ready to order, he asked what I was making. I told him and he introduced me to some of the other RadioShack employees who have made similar projects. We had a great time “geeking out” about various electronic projects. It was so nice to have that kind of customer service that I did not mind paying the outrageous RadioShack prices.
The moral of the story: RadioShack should invest in some knowledgeable employees. The ROI is worth it.
Share and Enjoy:
These icons link to social bookmarking sites where readers can share and discover new web pages.
Link